Case Study – Lincoln Properties

Client: Lincoln Properties

At A Glance
  • Project delivered timely and efficiently in three months
  • Executed by working hand-in-hand with the Lincoln Property team
  • Followed up after project completion with final walkthrough
THE PROJECT

Lincoln Property Company is one the largest and most diversified real estate companies in the United States. Their Glendale office building was in need of new LED Lighting on the building facade.

THE CHALLENGE

Lincoln Properties was approaching the close of escrow on a building that they were selling. The exterior LED lighting on the building was failing, and the buyer insisted it be fixed prior to closing. Although Lincoln had obtained bids from several contractors to fix the problem, none of the bidders could explain their proposed solution in a way that gave Lincoln confidence that the proposals would adequately address the concerns of the buyers. Time was running out, and Lincoln needed a comprehensive solution – fast.

THE SOLUTION

Lincoln approached Monterey Lighting Solutions to help them out. The Monterey team engaged quickly, prioritizing open and transparent communication. They demonstrated a complete understanding of Lincoln’s requirements and went to work on developing an effective solution. Monterey vetted multiple solutions that would meet all of Lincoln’s requirements, ensuring the solution would not only meet the budget and aesthetics, but also the timeline required for closing the transaction. The Monterey team took a hands-on approach, which included identifying a contractor to perform the work, and project managing the entire process. The project was completed on-time, within budget, and the sale closed without delay.

THE PROCESS
Graphic of Monterey's proven process
MONTEREY RESPONSIBILITIES DURING REPAIR PROCESS:
  • Weighed different product and pricing options to properly assess the best solutions throughout the replacement and upgrade process.
  • Worked closely with LPC to make decisions that aligned with the project’s budget.
  • Provided a single point of contact for any final plan changes.
  • Resolved issues quickly and effectively through direct engagement with participants in the supply chain.
  • Effectively scheduled, communicated and managed product delivery.
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Testimonials

Chelsea Kobza, Architect, Gensler

Because the Monterey team was involved early on in the project, they were able to seek out a solution to serve the design intent. They saved me a lot of time and headache on a project where I already had a lot on my plate.

Construction Manager, Cushman & Wakefield

Monterey Lighting Solutions suggested several lighting alternatives that enabled us to achieve significant cost savings. The quote process was streamlined and efficient. Monterey Lighting Solutions acted as our watch dog and gave us great advice. They were always timely and available. The L’Oreal Pulp Riot Project was a great success with the assistance of Monterey Lighting Solutions.

Steve Roberts, Good & Roberts

Monterey Lighting Solutions did an excellent job in supporting all our lighting needs for the Abbott Labs project. They were proactive from the start, contributing alternative products, cost-effective (we had significant cost savings), and most importantly flexible with last-minute changes. The Monterey Lighting Solutions team attended project meetings and was always available to help. While working together, deliveries were accurate and on time, changes did not become problems, and communications were timely. Monterey Lighting Solutions really helped make lighting on this project worry-free.

David Thompson, PEM Electric

Monterey Lighting Solutions has done a great job with our lighting projects. Quotes are accurate, timely and have good alternatives. The team is always available and timely with responses. They also helped us resolve warranty issues and navigate through recent price volatility. We have worked with Monterey Lighting Solutions for several years and they have been the most consistent and good across the board.

Peter Anselmo, O’Bryant Electric

Monterey Lighting Solutions listened to my request for stock lighting controls for upcoming projects, enabling us to provide a quick response for our clients. They empowered us to make a difference for our key customer. Monterey Lighting Solutions continues to diligently help us with warranty issues and changes on projects. I am very pleased that they are responsive and collaborative with my team and I.

Joe Swall, Project Development/Estimating Manager, Laser Electric

Monterey’s service and project management skills are impeccable. Because the lighting package was already specified and approved, we were able to get the job done quickly and efficiently. The project went smoother on our end because of their involvement early on.

Christos Klapsis, President, Streamline Builders, Inc.

Thank you all for working with us as partners in this fast-paced, demanding line of work we’re in. You guys provide a level of service that makes it easy for us to work with you. We look forward to taking this to the next level!

Tiffany English, Principal – Ware Malcomb

We have worked with Monterey Lighting Solutions on several projects including the L’Oreal Pulp Riot Project. The team at Monterey Lighting Solutions has been extremely flexible and willing to make recommendations to assist us. They are quick to respond and have been great to work with. We look forward to working with Monterey Lighting Solutions in the future!

Clint Jesperen, Special Projects Division Manager, Turner Construction

Monterey brought clarity, open communication and assistance to the project. They really own up to the project. The even attended the job meetings. No other lighting vendor does that!

Jordan Rubino, PM – Pacific Building Group

Monterey Lighting Solutions took the lead on a difficult long lead time fixture package. Their follow up was great and they kept us informed. Monterey Lighting Solutions provide a single point of contact and leveraged their strengths to get the best costs for the DJO Project. They excelled at responding to many high demands and took the risks out of this project.

Adrian Pawluk, Americas Lead Corporate Real Estate & Workplace Solutions, Teradata

The solution that Monterey brought made it possible to achieve our goals more quickly and more economically. They hustled to deliver what we wanted on time and within budget.

Sheri Perkins, PM – Berg Electric

Monterey Lighting Solutions was very responsive and recommended several optional products. The cost impact was favorable and minimized the number of changes required. We had no issues and Monterey Lighting Solutions made the Abbott Project cut and dry.

Mike Balch, Turner Construction

Monterey Lighting Solutions assisted us with excellent product alternatives. This was expected to be a difficult project, but the Monterey Lighting Solutions team’s passion shined through from start to finish. We were updated regularly and well advised on deliveries. By working together, we achieved significant cost savings on this project.

Sheyla Macedo, Purchasing Manager, LU Electric Contractor, LU Electric Inc.

Monterey Lighting Solutions have always been there to help; we have completed many projects together over the years. They are quick to respond in many challenging situations. We have direct access and are given many product options to make our projects successful. Monterey Lighting Solutions is very friendly and accommodating with great deliveries.

Ron Sutliff, Project Development Services, Cushman & Wakefield

Monterey made an effort to engage the client to get a sense of their needs. They brought transparency and cost savings to the project and introduced sensible solutions that saved a lot of time and effort. A great team player!